Testimonials

Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.

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“Jay Guthro is a wealth of knowledge on the MasterCraft product. He educated us on all the advantages over the Nautique product and we sold our 2007 Nautique for a 2013 MasterCraft X-10. MasterCraft has an outstanding product that is really Solid. We look forward to many more years of summer fun.”

By: Jeff P.  Poughquag, NY

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“Thanks Bill and Jay, I have been taking my 2008 X-2 to NFWM for 2 years for service and repairs, having purchased my boat in Utah, I was a long way from my dealer. They always treated me like I purchased my boat from them. From a bearing problem with the trailer to a run in with a rock, they always fixed me up as good as new! Then when it was time to sell my boat, they took care of everything, and I got a very fare price to boot! Thanks Again Guys! Joe”

By: Joe Colorado Springs, CO


“Jay is the man! he has always answered my questions and gotten me exactly what i need as quickly as possible. this is how dealerships are supposed to operate.”

By: tom springfield, MA


“Having dealt with a number of dealers/service shops/marinas, my experience with NEFWM and Jay was by far the best. They responded quickly to my requests, were extremely helpful and patient (even though I had a Nautique, which they don’t sell), and honest. My next boat will be a Mastercraft largely because I want to have NEFWM sell and service my boat.”
By: Fred Boston, ME


“Where do I begin? I have so many positive things to say about my experience with NEFWM and the boat I purchased from them, a Mastercraft X-2. I couldn’t imagine having a better experience buying a boat. I also had no idea I was going to be so impressed with the product. NEFWM exceeded all of my expectations. ”

By: George Wilmington, MA


“We didn’t buy our 2006 X-30 from NEFWM. We got fed up with our dealer and contacted Jay & Bill out of desperation to have our boat cared for. We have never looked back. In our opinion, exceptional customer service is about trust. In a few short years, Jay and Bill have managed to shift gears in a numbers-driven world to build a trust-filled service atmosphere. This trust is achieved by maintaining a staff whose service skills are admirable and leadership that is focused on teamwork, continued training and being the best in the business. Jay and Bill have learned to balance sales, profit, percentages, goals and objectives with trust, warmth, intuition and respect. We are truly pleased with the quality of service NEFWM provides. We sincerely have come to depend on their responsiveness and the way they conduct business. We have recommended them to countless others because of our satisfaction with their service and look forward to doing business with them for many years to come.”

By: Brian and Jane Quaddick Lake, Thompson, CT


“Jay and Bill you guys are the best.The X-15 is the best thing i could have bought the family friends and myself love it.Thanks for everything see you guys on the puddle this summer. FULL SPEED”
By: johnny weymouth, MA


” Buying my X-15 was the best experience that I have ever had while parting with my money. The no pressure sales and personable presentation of your product was incredible. Jay and Bill you will be a great success and I will recommend your dealership to everybody. Many days of happy boating and boarding to all. Mike Mac.”
By: Michael Braintree, MA


“Buying a boat with Jay and Bill was a first class experience. I thought the art of a full service dealership was gone. My experience in the past with others has been intermediate at best. These gentlemen put professionalism and service at a new level. Unbelievable, Bill and Jay got my brothers and my boat ready and insisted on delivering it that day–even at 1am in the morning. The boat is perfect.. We strongly recommend them and look forward to future business with New England Fresh Water Marine. Great job!!”
By: Michael North Attleboro, MO


“This is my first boat and I did not know anything about boats. I could not believe the help Jay and Bill gave me and all that they did for me. They went above and beyond anything I expected. My freinds could not beleive everything they did for me. Jay is also going to spend a day with me and help me put my boat in the water and show me the ropes. Thank god! They also helped me get the boat registerd and saved me money on my boat insurance. Jay and Bill are not just great guys they have become great friends! I would highly recomend them if you are looking to buy a boat. This is the only place to go. Your Friend, Jim Evers”
By: jim quincy, MA


“I took delivery of my new X-Star in the fall, these guys have been nothing but first class. Great service, Bill and Jay came to my house to help me with the boat on a weekend night. Not only a great help, but fun as well. Thanks for helping me rig up the new speakers and lights guys! Great service and a great experience, and I’ll be at all the clinics this year too, thanks for the invites. Thanks again. M.T. ”
By: Michael sagamore beach, MA